Wireshark: VoIP

Wireshark: VoIP
Wireshark: VoIP

English | MP4 | AVC 1280×720 | AAC 48KHz 2ch | 1h 42m | 259 MB
eLearning | Skill level: Advanced


Voice over IP (VoIP) is a technology that sends voice data in packets using the IP network—allowing you to make calls using an internet connection instead of a traditional phone line. In this course, join Lisa Bock as she takes an in-depth look at VoIP protocols and components, as well as how to troubleshoot VoIP calls. Lisa begins with an overview of VoIP, discussing its uses, codecs, and components. She then reviews the protocols that make VoIP possible, including TCP/IP, Skinny Client Control Protocol (SCCP) and the H.323 family. She provides a review of media gateways and network operations, including quality of service and DNS, that are critical to the success of VoIP. To wrap up, Lisa dives into Wireshark statistics, showing how to leverage these statistics to troubleshoot VoIP.

Topics include:

  • Voice over IP (VoIP) and Unified Communications
  • Digitizing a signal
  • VoIP components
  • Protocols used by VoIP, including TCP/IP and DHCP
  • Connecting systems
  • Gateways and gatekeepers
  • Factors that might affect quality on a VoIP network
  • Wireshark statistics
+ Table of Contents

1 Understand and troubleshoot VoIP
2 What you need to know
3 Voice over IP (VoIP)
4 VoIP and Unified Communications (UC)
5 Digitizing a signal
6 VoIP components
7 Protocols overview
8 TCP IP
9 DHCP
10 Real-Time Transport Protocol
11 Real-Time Control Protocol
12 Skinny Client Control Protocol (SCCP)
13 Gateways and gatekeepers
14 MGCP and Megaco (H.248)
15 Session Initiation Protocol
16 H.323 family
17 H.323 demo
18 Translators and mixers
19 Performance overview
20 Quality of service
21 Domain Name System
22 Directory integration
23 VoIP calls
24 RTP stream analysis
25 SIP flows and statistics
26 Multicast streams
27 Next steps