Author: Deepesh Somani
Pub Date: 2017
Size: 13 Mb
Mastering Microsoft Dynamics CRM 2016: An advanced guide for effective Dynamics CRM customization and development
This comprehensive guide covers all the essential features of Dynamics CRM so you can build effective applications.
Microsoft Dynamics CRM is the most trusted name in enterprise-level customer relationship management. The latest version of Dynamics CRM 2016 comes with some exciting extra features guaranteed to make your life easier with Dynamics CRM. This book provides a comprehensive coverage of Dynamics CRM 2016 and helps you make your tasks much simpler while elevating you to the level of an expert.
What You Will Learn
- Learn to manage the sales, service, and marketing divisions of any organization using entities and otherDynamics CRM 2016 customizations
- Learn about the XRM framework of Dynamics CRM 2016 and leverage its features
- Provide an enhanced mobile and tablet experience using the latest features of Dynamics CRM
- Get an enhanced Dynamics CRM analytics experience with Word and Excel templates
- How to develop plugins and workflows using Dynamics CRM 2016
- Solution framework improvements, new field types, and Relevant Search in Dynamics CRM 2016