Computer Fundamentals: Software Troubleshooting

Computer Fundamentals: Software Troubleshooting

English | MP4 | AVC 1280×720 | AAC 44KHz 2ch | 1h 28m | 140 MB

Through this course you’ll learn how to solve problems with Windows desktops and mobile device operating systems. You’ll also learn how to harden mobile devices and how to mitigate malware infections.

Enterprises often use consistent software settings to facilitate installation and troubleshooting of operating systems and application software. In this course, Computer Fundamentals: Software Troubleshooting, you will learn how to diagnose software issues and how to protect systems against malware. First, you’ll learn how to fix common Windows boot problems along with how to fix common mobile device operating system configuration issues. Next, you’ll gain insight as to how mobile devices can be hardened from a centralized tool. Finally, you’ll discover how to identify malware types and take steps to prevent and eradicate malware. When you’re finished with this course, you’ll have the skills necessary to solve software issues and harden mobile devices.

Table of Contents

1 Course Overview
2 Module Introduction
3 Boot Problems
4 Demo – Create a Windows Recovery Boot Drive
5 Network Connectivity Problems
6 Demo – Resolve Windows TCP IP Configuration Errors
7 Performance Issues
8 Demo – Perform Common Performance-enhancing Tasks
9 OS and Application Crashes
10 Demo – Apply a System Restore Point
11 Module Summary
12 Module Introduction
13 Mobile Device Power Issues
14 Demo – View Battery Power Consumption on a Smartphone
15 Mobile Device Network Connectivity Issues
16 Demo – Transfer Files Wirelessly Using Bluetooth
17 Demo – Configure a Mobile Device Wi-Fi Hotspot
18 Mobile OS and App Issues
19 Demo – Configure Mobile Device Screencasting to Chromecast
20 Mobile Device Security
21 Module Summary
22 Module Introduction
23 Malware Types
24 Demo – Configure Anti-malware Scan Settings
25 Malware Symptoms
26 Demo – Examine a PKI Certificate
27 Web Browser Security
28 Configure Web Browser Security Settings
29 Malware Removal
30 Module Summary